Privacy Policy

Last Updated: 24/10/2025
Website: www.localpropertypartners.com.au

At Local Property Partners, we are committed to protecting your privacy and handling your personal information responsibly. This policy outlines how we collect, use, disclose, and store your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What Personal Information We Collect

We may collect the following types of personal information when you interact with us:

  • Name, address, email, and phone number

  • Property details (owned or leased)

  • Financial information (such as rent payments, bond details, or bank details for disbursement)

  • Identification details (e.g. driver’s licence, passport, utility bills)

  • Employment, income, or reference information (for tenancy applications)

  • Any other information you voluntarily provide (e.g. through forms, emails, or online submissions)

We may also collect non-identifiable data (such as website analytics, cookies, and IP addresses) to improve your user experience.

2. How We Collect Information

We collect personal information in several ways, including:

  • Directly from you (via forms, emails, or phone calls)

  • Through our website, property portals, or social media channels

  • From third parties such as:

    • Property listing websites (e.g. realestate.com.au)

    • Reference checks and credit agencies

    • Insurance providers, tradespeople, or service partners

    • Tenancy databases and regulatory authorities

3. How We Use Your Information

We use your information to:

  • Provide property management, leasing, and related real estate services

  • Communicate with landlords, tenants, and tradespeople

  • Process tenancy applications and rent payments

  • Comply with legal and regulatory requirements

  • Send updates, notices, or service information relevant to your property

  • Improve our services and website experience

We will only use your information for the purpose for which it was collected unless permitted or required by law.

4. Disclosure of Personal Information

We may share your information with:

  • Landlords and tenants (for rental and maintenance matters)

  • Tradespeople or contractors engaged for property repairs

  • Insurers, valuers, and professional advisers

  • Real estate listing portals and service providers

  • Government bodies or regulators (if required by law)

We do not sell or rent your personal information to third parties.

If we share information with overseas service providers (for example, cloud storage or software platforms), we take reasonable steps to ensure those providers comply with Australian privacy standards.

5. Storage and Security

We store information digitally through secure cloud-based systems (including Property Tree, ClickUp, and other encrypted platforms).
We take reasonable precautions to protect your data from loss, misuse, or unauthorised access.

Access to personal information is restricted to authorised staff and contractors who require it to perform their role.

6. Access and Correction

You have the right to access and correct your personal information.
If you would like to update or request a copy of the information we hold, please contact us using the details below. We will respond within a reasonable timeframe.

7. Website and Cookies

Our website uses cookies and analytics tools (such as Google Analytics) to help improve site functionality and performance.
Cookies do not personally identify you, but they may help us enhance your browsing experience.
You can disable cookies through your browser settings if you prefer.

8. Direct Marketing

From time to time, we may send you property updates or service information that we believe may be of interest to you.
You can opt out of receiving marketing communications at any time by clicking “unsubscribe” or contacting us directly.

9. Contact Us

If you have questions, concerns, or a complaint about how we handle your personal information, please contact:

Local Property Partners Pty Ltd
Email: daria@localpropertypartners.com.au
Phone: 0422 238 434

We will review and respond to your enquiry promptly and fairly.

10. Updates to This Policy

This Privacy Policy may be updated from time to time to reflect changes in our practices or legal obligations.
The latest version will always be available on our website.